Frequently Asked Questions
Get answers to common questions about garage door service, repairs, and installations.
We understand how frustrating it is when your garage door remote stops working. In most cases, we can resolve remote issues the same day you call. Our technicians carry a wide selection of remotes and parts in their service vehicles, which means we can often fix the problem in a single visit.
For simple issues like dead batteries or reprogramming, the fix takes just a few minutes. More complex problems involving the opener's receiver or circuit board may take 30-60 minutes. If your remote is outdated and parts are no longer available, we can set you up with a new universal remote that works with most garage door opener brands.
Our 2-hour response time guarantee means you won't be waiting long. Call us at (330) 574-8033, and we'll dispatch a technician to your location right away. For your convenience, we also offer 24/7 emergency service, so even if your remote fails at night or on a weekend, we're here to help.
Garage door remote problems can stem from several sources, and understanding the cause helps in finding the right solution:
**Battery Issues** - The most common cause is simply dead or weak batteries. We recommend replacing batteries annually, even if the remote still works, to prevent unexpected failures.
**Signal Interference** - LED light bulbs, nearby radio towers, military installations, and even some home electronics can interfere with the radio frequency your remote uses. Switching to a different frequency or upgrading to a rolling-code opener often solves this.
**Range Reduction** - If your remote only works when you're very close to the door, the antenna on your opener may be damaged or the remote's internal components may be wearing out.
**Programming Loss** - Power surges, lightning strikes, or accidental resets can cause your opener to "forget" your remote. Reprogramming usually takes just a few minutes.
**Wear and Tear** - Button contacts wear out over time, especially on frequently used remotes. If pressing the button requires extra force, it's time for a replacement.
**Opener Issues** - Sometimes the problem isn't the remote at all—the receiver board in your opener may need repair or replacement.
Our technicians can quickly diagnose the root cause and recommend the most cost-effective solution.
Yes, we offer flexible financing options to make garage door installation accessible for every homeowner. We believe you shouldn't have to compromise on quality or security because of budget constraints.
Our Financing Options Include:
The Application Process:
1. Request a free estimate for your new garage door
2. Choose your door style, material, and features
3. Apply for financing (takes about 5 minutes)
4. Receive approval notification (usually same day)
5. Schedule your installation
What You'll Need:
We partner with trusted financing companies that specialize in home improvement lending. Our team can walk you through the options and help you find the best fit for your budget.
Whether you're looking for a basic single-car door or a premium insulated carriage house style, financing makes it possible to get the door you want with payments that work for you. Call (330) 574-8033 to discuss your options with our team.